1. What products does Samitrend offer?
Samitrend specializes in innovative car accessories and gadgets designed to make your driving experience safer, cleaner, and more enjoyable. Our products include organizers, cleaners, smart chargers, comfort upgrades, and more.
2. Do you ship throughout the United States?
Yes, we ship to all 50 states within the United States. At this time, we do not offer international shipping.
3. How long does shipping take?
Orders are typically processed within 1-3 business days. Standard shipping usually takes 5-12 business days depending on your location. Tracking details are emailed once your order ships.
4. How much is shipping?
We offer free standard shipping for all orders.
5. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number so you can follow your package on the carrier’s website.
6. What is your return policy?
You may request a return within 30 days of receiving your item if the item is unused, in its original packaging, and in resellable condition. Full details can be found on our Return & Refund Policy page.
7. What if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us at support@samitrend.com within 7 days of delivery with your order number and a photo of the item. We will arrange a prompt replacement or refund.
8. What payment methods do you accept?
We accept all major credit and debit cards. All payments are processed securely at checkout.
9. Is my personal information safe?
Yes. Your privacy and security are a top priority. Please see our Privacy Policy page for full details on data protection.
10. How can I contact customer support?
You can reach us by email at support@samitrend.com or through the Contact page on our website. We aim to respond to all inquiries within 24 hours.